CDK Global software outage: Company expects days-long recovery

Breakdown of systems causes major disruptions at car dealerships

Ransomware attack likely to cost software company tens of millions

CDK Global, a software provider for auto dealerships, has announced that its systems have been down since Wednesday due to a cyberattack. The company has stated that it could take several days for its software to be back online and fully operational.

The outage has caused various disruptions at car dealerships across North America, affecting both sales and service operations. Dealers have been unable to access customer data, process transactions, or schedule appointments, resulting in a near standstill at many locations.

CDK Global, a company acquired by Brookfield Business Partners in April 2022, is reportedly planning to pay tens of millions in ransom to the hackers responsible for the attack. The company has not officially confirmed the payment but has acknowledged that it is considering all options to resolve the situation.

CDK Global's parent company, Brookfield Business Partners, has not publicly commented on the incident or the potential ransom payment.